Field Trainer

Samsung

On-site 🏢 25 September
Education & Training
Kyiv, Ukraine 🇺🇦

Position Summary

Samsung Electronics Ukraine is looking for a Field Trainer in the Kyiv region (home appliances and audio/video category).We are looking for a Field Trainer who will be responsible for preparing training materials, conduct and facilitate offline/online trainings for Samsung employees and partners, support NPI events, and ensure the level of knowledge of Samsung employees in the field.

Role and Responsibilities

Main Role Responsibilities:

Provide training material based on headquarters guidance and Ukraine's marketing strategy on products and sales skills development
Facilitate practical sales skills training sessions for promoters
Conduct trainings in the store according to the route plan
Facilitate orientation programmes for new employees
Ensure monthly KPIs are met based on the National Trainer's guidelines
Facilitate knowledge and competency tests for field staff
Regularly prepare training reports, competitor reviews of new launches and training mechanisms
Role-playing games to facilitate the field team
Participation in the evaluation process of promoters
Support for other regional tasks based on a direct request from the manager

What we need for this role

To be successful, you will possess the following skills and attributes:

Minimum 2 years of experience in direct sales (consumer electronics as an advantage)
Competent and fluent knowledge of Ukrainian
Car is a must (driver's licence category B)
At least 1 year of relevant experience in managing training of sales agents
Proficient MS Office user (Excel - intermediate level, PowerPoint - intermediate level)
Willingness to travel on business trips

What does success look like?

A ‘can do’ and positive attitude, and the ability to perform well under pressure, always providing the customer with more than they were expecting
The ability to stop, review, measure and document challenges/opportunities and bring them to the attention of the relevant stakeholders for support and resolution
Be able to cope well with change and the ambiguity which may exist while change is effected
The ability to put the customer and their experience/journey first

Interested? Send us your CV!

Our People Team will consider your application and if you meet the position requirements, will contact you for further steps.

Skills and Qualifications

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Apply now

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