Stage – Program Manager Assistant (D2C eStore) (H/F)
Samsung
Hybrid 🏡🏢 03 March
Product & Project
Saint-Ouen, France 🇫🇷
Position Summary
PrésentationL'activité de Samsung Electronics France (SEF) consiste en l'importation et la commercialisation de produits électroniques auprès du grand public. Le D2C eStore est l'un des piliers majeurs de la croissance du chiffre d'affaires de Samsung France en développant son activité en ligne via son eStore ou des plateformes externes en ligne.En priorité, nous souhaitons développer nos projets et les améliorations en continue selon notre roadmap eStore, afin de développer de nouvelles fonctionnalités pour notre site Samsung.com.Nous recherchons un(e) stagiaire Assistant Chef de Projet au sein de l'équipe Program Management (PM) afin d’accompagner sur le run (gestion opérationnelle) de projets pour l’eStore (Web) et la ShopApp (application) en fonction des priorités et de la roadmap eStore. De plus, le/la stagiaire sera en support pour aider les autres membres de l’équipe dans la mise en place de leurs projets.Role and Responsibilities
Tâches :
Gestion du run sur l’eStore (Web)
- Suivi/monitoring des chiffres + reporting (projets sell-out notamment, liés aux offres de financement et aux reprises anciens téléphones)
- Suivi/monitoring de l’activité marketplace et dropshipping (mise en ligne des produits, suivi de commandes, remontée de bug, …)
- Suivi pour la gestion des bugs des sujets de l’équipe et remontée des bugs par ticket
Gestion du run sur la ShopApp
- Publishing CMS : gestion des contenus de la home page, landing page, pages produits, pricing, descriptions et autres pages de la ShopApp afin de s’assurer de la bonne information des éléments
- Suivi/Monitoring des performances de l’app (KPIs) et reporting
- Mise en place des plans promotionnels et des leviers marketing
Support projets
- Créations et mises à jour de documentation/support/process pour gestion run des projets
- Suivi des workshops, tickets Jira et Redmine des projets et support sur les nouvelles demandes PM
- Participation aux tests des projets dans les différents environnements des systèmes
Profil et compétences recherchées :
- Année de Master en cours en e-commerce, marketing ou business
- Maitrise du français et de l’anglais
- Maitrise d’Excel et de Power Point
- A l’aise avec les chiffres
- Intérêts pour la technologie et l’e-commerce
- Skills en communication, coordination et organisation, team spirit, rigoureux, dynamique et sens du détail
Skills and Qualifications
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