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2025 Customer Success Manager FTE

Amazon

On-site 🏒 24 October
Customer Service & Support
Seattle, United States 🇺🇸

Please note the following eligibility requirements to apply for this role:β€’ Graduate from bachelor's degree program between 12/2024 and 6/2025, or graduated from bachelor’s degree program within past 24 months.β€’ Ability to relocate nationwide. Relocation assistance provided, if eligible.β€’ Ability to begin 40-hour/week, full-time employment in June 2025.β€’ We are unable to offer visa sponsorship for this role.For more information, please visit https://amazonundergradstudent.splashthat.com.Job summary Amazon is looking for smart, analytical, and customer-obsessed undergraduates to help build a world-class shopping experience and serve as the leadership pipeline for our rapidly growing global retail business. This role provides an ideal start to a dynamic career path at Amazon for an ambitious candidate who is eager to drive a business. The ideal candidate will be ambitious, an effective communicator, and problem-solver. In this role, you will be driving the business results of your vendors and product subcategories. Your direct responsibility will be to manage performance of a product portfolio. Day-to-day tasks may include developing and growing vendor relationships, negotiating contracts, determining promotional strategy, developing marketing programs, inventory management, product launches, and conducting detailed analyses to identify growth opportunities driving sales and margin improvements -among other initiatives. You will also create best-in-class customer experiences, and play a critical role in managing strategic and established brands to drive profitability and topline performance for your category. The Customer Success Manager career path offers the opportunity for advancement into a variety of leadership roles including marketing/merchandising, vendor management, product management, and inventory management.
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