Assistante E-Store Manager (H/F) – Alternance 1 ou 2 ans
Samsung
Hybrid 🏡🏢 27 January
Businesses & Operations
Saint-Ouen, France 🇫🇷
Position Summary
12 ou 24 mois à partir du 01/07/2025Samsung, une entreprise d’envergure internationaleVous connaissez très certainement nos TV, nos Smartphones voire même notre électroménager, mais saviez-vous que Samsung est devenue l’une des 10 plus grandes et profitables entreprises au monde avec des activités allant de la technologie de pointe, des semi-conducteurs, à la construction d’usines et de gratte-ciel (Burj Khalifa ; Petronas Twin Towers), en passant par la pétrochimie, la mode, la médecine, la finance, l'hôtellerie et bien plus encore. Nos découvertes, nos inventions et nos produits révolutionnaires nous ont permis d'asseoir notre position de leader dans tous ces domaines, et de toujours aller de l’avant.Role and Responsibilities
Votre mission
Sous la responsabilité de la E-Store Manager Division MX B2B (Smartphones, Tablettes, PC, Objets Connectés) de Samsung Electronics France, vous contribuez à la croissance du CA et de la visiblité du Samsung Pro Shop, l’e-shop Samsung à destination des freelances, start-ups, et TPE/PME.
- CRM : mise en place de campagnes emailing d’animation commerciale always-on mais également trigger marketing (cross-sell, abandon de panier, marketing relationnel…). Brief agence, mise en œuvre, recette, analyse et reporting de l’activité CRM. Proposer des axes d’optimisation et des recommandations.
- E-merchandising et optimisations de l’UX/UI en vue d’augmenter le taux de conversion (outils utilisés : Content Square, Kameleoon, Content Square..)
- Améliorer notre visibilité grâce à la mise en place d’un plan de communication (Display, Social, SEA, Affiliation)
- Partenariats : prospecter et participer à la mise en place de nouveaux partenariats en vue d’identifier de nouveaux clients B2B et développer notre CA
- Reporting : suivi des ventes et trafic, analyse des résultats pour évaluer les performances et la rentabilité de chaque action
- Veille continue sur les meilleures pratiques UX/UI, CRM et e-commerce
Vos responsabilités
Afin de mener à bien vos missions, vous serez en contact avec les équipes internes eShop, digitale, produit, média et juridique ainsi que nos partenaires et agences prestataires. Membre à part entière du service, vous interviendrez lors des réunions et participez aux réflexions sur les différents sujets. Votre dynamisme, votre proactivité et votre rigueur seront des atouts nécessaires pour réussir pleinement vos missions.
Skills and Qualifications
Les interlocuteurs internes
- Equipe e-Shop
- Equipe produit
- Equipe Comm
- Equipe juridique
Les interlocuteurs externes
- Agences créatives
- Agence CRM
- Partenaires commerciaux
Profil recherché
- Vous avez un esprit proactif, curieux, autonome et engagé dans vos actions.
- Vous êtes en fin de cursus minimum Master 1, étudiant(e) en école de commerce ou équivalent. Une première expérience réussie dans l’e-commerce serait un plus.
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html
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