Service Administrative Support (INTERNSHIP)
Samsung
Hybrid 🏡🏢 21 October
HR & Talent Management
Milano, Italy 🇮🇹
Position Summary
Job purposeSupport in managing the warranty processes of the Aircon product portfolio, providing administrative support to Sales and Service network.Role and Responsibilities
Key Responsibilities
Supporting in the following activities:
Technical return management;
Concealed damage and missing accessories management follow up and training;
OEM procedures management in cooperation with Pre-Sales, Service & Academy Team;
Service Centers update (list, map, DURC, F-GAS declaration checking and training);
Back up of the tool for the Service network coverage.
Skills and Qualifications
Qualifications/Requirements
High School Diploma or Degree with Administrative or Economic profile
Good knowledge of English
Good knowledge of Windows Office (especially Excel and Power Point)
Good in problem solving and team working
Attitude to work by objectives.
Samsung Italia opportunities are open to all applicants without regard to race, color, religion, age, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression.
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html
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